Navigating Government Services Isn't Always Easy
Wānaka is one of New Zealand's fastest-growing communities, but unlike many towns our size, we don't have permanently based government agencies such as MSD’s Work and Income and Services for Seniors, Inland Revenue and Immigration New Zealand.
While many government services are available online, finding the right information, understanding what support may be available, or navigating often-complex systems can be confusing and time-consuming.
A sudden job loss, a relationship breakdown, questions about New Zealand Super, or simply trying to understand what support might be available can quickly become frustrating and overwhelming. Knowing where to start is often half the battle.
A First for New Zealand
Recently, we're proud to have helped bring an innovative new service to Wānaka. After advocating for a better way for local people to access support, Community Link became the first location in New Zealand to pilot virtual Ministry of Social Development (MSD) Work and Income appointments.
The service allows local people to meet face-to-face with MSD staff via secure video from Community Link, removing the need for many residents to travel out of town to access support and advice.
The appointments are already helping people discuss benefit entitlements, understand support available during a major life upheaval, and access assistance for everyday costs.
Support Closer to Home
Alongside this, Heartlands can also help connect people with Inland Revenue, Immigration New Zealand, and Services for Seniors.
Sometimes all that's needed is someone who knows where to start. By bringing services closer to home, we're helping ensure local people can access the support they need, when they need it, right here in the Upper Clutha.
Needing help understanding what support may be available?
Contact Community Link on 03 443 7799, visit at 34 McDougall Street, or at communitylink.nz.